Contact us

Out of Hours

If you need medical help fast, but it isn’t a 999 emergency, you can call NHS 111.

NHS 111 will assess you, provide advice and direct you straight away to the local service that can help you best.

That could be A&E or an urgent care centre, an out of hours GP, community nurse, emergency dentist or a late night pharmacist.

NHS 111 is available 24 hours a day, 7 days a week and calls are free, including mobiles.

To access the NHS 111 service via textphone call 18001 111.

For immediate, life threatening emergencies, continue to call 999.

The Urgent Care Centre is located within Bransholme Health Care Centre.

Whatever the day or time, if you or someone else experiences severe chest pain, loss of blood or suspected broken bones, go to your nearest accident and emergency department or call 999.

Extended Access GP Appointments

Extended access GP appointments – HASP PCN

Evening and weekend appointments are now available with GPs, for routine pre-booked services.

If you:

• find it difficult to attend an appointment during the working day
• are a busy parent with small children; or
• rely on working carers to take you to appointments;
• then this service is here to support you.

Booking an Appointment

To book an appointment you must contact your own GP practice. An appointment must have been booked in advance of visiting the extended hours service. You can contact your practice by telephone.

Please note that when you book an appointment the practice will ask you for consent to share your detailed GP record with the clinician providing the care.

Should you need to cancel your appointment please contact your GP practice. Remember if you no longer need your appointment, please cancel it so someone else can have it.

Please be aware that this is not a walk-in service – you must have an appointment.

Who and where will you be seen?

Evening and weekend appointments are likely to be in one of the hubs and not necessarily at your usual GP practice. Your GP practice will be able to advise you where you need to be when you book your appointment.

Please be aware that appointments booked at the hubs providing evening and/or weekend appointments will be with a GP, practice nurse or other appropriate healthcare professional who works on behalf of all the local GP practices. This may mean that you have an appointment with a GP, practice nurse or other appropriate healthcare professional who does not usually work for your usual GP practice, but you will still receive the same level of care.

All the GPs and nurses working in the HUB will be able to access all the necessary information about you to give you the highest level of care and the process will be exactly the same as you would receive from a GP or nurse at your usual GP practice.